Travel Insurance Company Positions on Terrorism

November 20th, 2015

Following the terrorist attacks in Paris we received the following releases from some of our travel insurance partners:

Travelex Insurance Services

Paris Terrorist Attack
Coverage Statement
On Friday, November 13, 2015 the shootings and bombings which occurred in Paris, France have been declared an act of terrorism by the U.S. State Department.

Travelex protection plans purchased prior to November 13, 2015 may be eligible for Terrorist Act coverage. Please refer to your applicable Description of Coverage for complete details regarding Terrorist Act benefits, as various Travelex plans may not offer Terrorism coverage.  Travelex protection plans are still available to cover trips to Paris, France, but policies purchased on or after November 13, 2015 are not eligible for terrorism coverage related to this event.

The safety and security of our insured clients is of the utmost importance to us.  Travelex’s Travel Assistance* provider is available to assist travelers who are currently experiencing a flight cancellation, trip interruption or delay; however we advise travelers to contact their travel advisor, airline or travel supplier first, to see how they can be re-accommodated.

CSA Travel Protection

Terror Attacks in Paris

November 16, 2015

According to CNN reports, three teams of terrorists staged coordinated attacks at six locations throughout Paris late Friday (November 13th, 2015), including a concert hall, the Stade de France and at least two restaurants.  At least 352 people were wounded in the attacks, 129 have lost their lives.  ISIS claimed responsibility for the terror attacks.

CSA Travel Protection and Generali US Branch consider these attacks to be Terrorist Acts as defined by our policy language.  Certain CSA Travel Protection plans offer coverage for some effects of a Terrorist Act, provided the requirements of the plan are met.  Customers are strongly encouraged to read their Description of Coverage or Insurance Policy for details regarding their available coverage.  For plans purchased on or after 6:20PM EST/3:20PM PST on Friday, November 13th, 2015, please note that there is no coverage for this specific act; at that time, the attacks were no longer an “unforeseeable event” as required by the policy in order to provide coverage.  Please contact CSA Travel Protection with questions.

We will add to this whenever we receive an announcement from one of our partners.

Travel Worry Free with Travel Insurance?

October 6th, 2015

It would be wonderful if travel insurance actually allowed us to “travel worry free,” as the advertisements proclaim, but in truth, there’s no such thing as worry free traveling. And certainly travel insurance cannot cure all those happenstances that may occur as we move from one place to another.

The advertisements encouraging us to “travel worry free” are about as realistic as claiming one can ski the Alps without threat of breaking a limb on the way down. In today’s world, life generates its own hazards, and travel insurance cannot predict or eliminate the worries or risks that can come when traveling.

Travel insurance can, however, help replace financial losses that may occur while traveling; losses that can be grouped into three primary categories:

  1. Personal losses that result when confronted with the need for medical treatment, medical evacuation, or even death.
  2. Trip investment losses if/when a trip must be cancelled or interrupted due to a hazard/peril listed within an insurance policy. Insurance coverage can also include additional trip expenses incurred due to a covered hazard or peril; costs that include living expenses necessitated when one’s flight is delayed or cancelled.
  3. Property losses that result while baggage and personal effects are in transit with you.

To be sure, travel insurance policies do not cover all the potential hazards of travel. As with all insurance policies, fine print limits coverage. It’s therefore imperative that travelers read their policies carefully and ask questions surrounding various plans before buying one. The best place to find a plan is online, through a travel insurance website that offers comparisons compiled by insurance professionals who can explain policy provisions and help guide travelers to the right plan.

While travel insurance won’t do anything to stop you from traveling “worry free” from all that may occur, it can be beneficial in protecting you from major financial losses.


Travel to Greece – Are the warning signs out there?

June 24th, 2015

Travel to Greece – Are the warning signs out there?

In the past several  days there have been several tour operators that have offered deep discounts, up to 50%, for trips to Greece.  At the same time representatives of Greece have been meeting with financial representatives of the EU to try to avoid a massive financial default on Greece’s staggering debt load and to avoid Greece exiting the Euro zone – or as it’s being referred to as “Grexit”.

Can this effect travel to Greece?  Yes, it might be a crystal ball foretelling impending doom.  Historically, deeply discounted tours might be indicative of a destination or tour that’s in financial trouble and discounts are a drastic way of trying to increase cash flow.

What does this mean for those travelers planning a trip to Greece?  It means they should take steps to protect their trip investment.  Here are some ways they can minimize risk:


  1. deal with only reputable tour companies or airlines.  See if they are a member of the USTOA and qualify for their tour protection bond.
  2. use plastic to pay for all pre-paid travel arrangements – Federal Credit regulations allow for credit disputes if services are not provided even if due to bankruptcy of the travel provide.
  3. consider travel insurance which includes “default” protection for the bankruptcy of their tour operator or airline.  Many travel insurance plans automatically include default protection as part of the standard trip cancellation/interruption coverage however, some of the plans make it a time sensitive benefit that is only available if the traveler buys coverage within 2 to 3 weeks following their first trip payment..  Some plans also may include a waiting period after the purchase of a policy before “default” coverage becomes effective.

Consumer advocates strongly recommend buying travel insurance through a third party rather than from a tour operator, cruise line, or airline – the reason being that most of their plans exclude coverage for their own default or bankruptcy.  When buying travel insurance it is always best to buy from a third party offers multiple plans and the ability to compare coverages before buying.  It’s the only way a consumer can find the best plan for their trip.

Something new for travel insurance – political evacuation.

May 13th, 2015

Recently, some companies have begun to add emergency evacuation coverage to their policies for non-medical reason.  Reasons that can include “political or social upheaval” and natural disasters.  For more information please visit our new travel buyers page.

It pays to compare travel insurance

March 31st, 2015

To say it pays to compare travel insurance may seem like a cliché, but in truth, tailoring your coverage to your specific needs–and potential needs–can save you a lot of hardship and money under worst case scenarios.

Commonly, travelers purchase the first insurance plan offered by their supplier, trusting they’re adequately covered to arrive safely and healthy, and if, per chance, they have to canceled their trip, they’re satisfied that their policy covers them for that as well. Chances are not good that the first plan offered is the best, nor is it cost effective in the long run.

The most common policy offered falls under the category of “Cancellation Protection” or “Cancellation Waiver.” These policies are frequently offered by tour operators, airlines and cruise lines and consist of both traditional insurance and non-traditional; the latter is comprised of self-insurance by the travel supplier. This, as one might understand, is generally discouraged by most consumer advocates, primarily because the traveler may suffer a double loss if their travel supplier goes under; loss of the trip and loss of the coverage.

Most important is the knowledge that these “one size fits all” policies are grossly inadequate for those covered by Medicare of Medicaid who travel out of the country. In the event of an illness or catastrophic circumstance, the $10,000-$25,000 of medical coverage provided to the traveler may prove to be far too little, costing the traveler a great deal more out-of-pocket expense.

What’s the solution? Compare the policies offered–which can range from economy, standard and deluxe–by comparing both your immediate needs as well as your potential needs. It’s important to realize that even with traditional travel insurance, coverage may vary from both company-to-company, but also within the same company, and prices can vary by more than 300% for the same trip.

Needless to say, it’s crucial that travelers shop around before deciding on coverage. Equally important is for the traveler to consider the limits of their health, home and/or auto insurance, as well as how much is available via credit cards. If the results are less than satisfactory for the trip on which one is about to embark, the solution is to find the best travel insurance plan that fills the gaps, in terms of coverage.

The short answer is that the traveler’s coverage should not begin and end with trip cancellation coverage alone. Assuring that one has adequate medical coverage is equally as important. Once you have this information, the final step is to concentrate on selecting the right plan—that fits your needs–at the best price. Not knowing your risk and settling for the first plan offered, regardless of what may appear as an immediate saving, might actually cost the traveler more in the end.